Curse

Dark Ken · Jan 10, 2008, 10:25 PM // 22:25

I've been getting a Code 58 ever since about 11 AM EST. Seems like I can't log into Guild Wars. The main game starts up fine but when I click on log in it gives me this error.

It's extremely strange because I haven't changed anything on my computer since yesterday and all my internet connections are fine. I even tried it on my desktop downstairs and it gives me the same error. Must be Anet doing server maintenance or something.

Alex Morningstar · Jan 10, 2008, 10:52 PM // 22:52

It isn't listed on the main page of the wiki, but according to a user on the talk page, it means there can be a problem with your gw.dat file. The discussion page recommends that if you delete or rename the file then force GW to download it again, the problem goes away.

GW Wiki link, scroll to the bottom.

Dark Ken · Jan 10, 2008, 11:39 PM // 23:39

Nope, it's definitely not the .dat file. I just renamed it and tried logging in after Guild Wars finished updating. Still giving me Code 58

Alex Morningstar · Jan 11, 2008, 05:44 AM // 05:44

Link: http://www.plaync.com/us/support/doc_3104.html?prod=48

Quote:

Originally Posted by PlayNC Support

Question
Code=058

Answer

We're sorry that you are experiencing network difficulties. The error you are reporting, Code=058, is indicative of a mis-configured network setting or network interference. Please use the following information in order to assist you in troubleshooting this issue:

1. Make sure GW.EXE or GWSETUP.EXE is added to your firewall's exception list. If you have already allowed Guild Wars in the past, please double check the exceptions. Often times firewalls will decide to block Guild Wars after it has patched. If adding an exception does not help, please try completely uninstalling the firewall software.

2. If you are using a router, please open and/or forward both TCP port 6112 and TCP port 80 within their settings. If you are connecting to Guild Wars while on a campus or business network, please consult your network's administrator to verify that these ports are available. If you are using a NETGEAR® router please review the following article:

Why am I unable to connect to Guild Wars while using my NETGEAR® router?

If you are using a wireless router, try connecting your computer directly to the router using an Ethernet cable instead.

3. Try temporarily disabling any Internet Security or Anti-virus/spyware applications. If this resolves the connection issue, then you will need to properly configure these applications in order to enable them while you play Guild Wars. Please contact the author of the software if you do not know how to make these adjustments.

If you have Eset's NOD32 anti-virus software, please see this article.

4. If your Internet Service Provider is America Online® and you are unable to use Internet applications outside of the AOL® client (such as Internet Explorer), please contact their Customer Support regarding this issue at http://www.aol.com/support/help.adp.

If the above information did not resolve this issue, please contact our Technical Support team by opening the PlayNC Support Center and clicking the Ask a Question link at the bottom of the page. Please include the following information:

Are you connecting through a router or hub? If so, what is the name and model number?
Are you on a home, campus, or business network?
Are you using a firewall application? If so which one?
Do you use any Internet Security Applications (ISA) such as CYBERsitter, Net-Nanny, ZoneAlarm®, McAfee®, or Norton™?
Who is your Internet service provider?
What type of connection do you have (cable, DSL, dial-up)?
Where are you located?
Please provide as much relevant information as possible; this will help them swiftly resolve your issue.

If it isn't any of the things they listed, send a support ticket and start bitching. It does seem weird that your intrawebs works just fine and GW is bouncing back with an error.

Dark Ken · Jan 11, 2008, 06:50 AM // 06:50

I think I've found my problem...

From http://www.guildwars.com/support/networknews/:

Quote:

We are currently experiencing some intermittent issues with service from the east coast of the US. We apologize for any connectivity issues you may experience, and are working to correct the problem.

Guess I'll just have to wait it out =\. I live in New York City but it's funny because I have a friend who has the same ISP as me in the same general area and can log in just fine. It's really bad when it's 2:00 AM and I've been waiting since 11:00 this morning to get in

. 15 hours past and still no solution.